Assessments

Assessments are how we structure review work. The sequence stays recognisable whether you book the flagship Endpoint Performance Review or a shorter Monitoring Health Check.

The flow

1. Brief and fit — You describe the journeys that matter and any deadlines. We confirm whether a review (not emergency response) is the right shape.
2. Scope sheet — We list endpoints, environments, observation windows, and deliverables. You approve before access begins.
3. Read-only access — Metrics, logs, and traces you nominate. No production write credentials.
4. Observation — Quiet and busy periods, with notes tied to timestamps and sources.
5. Findings draft — Ranked actions, evidence excerpts, and open questions.
6. Revision and handover — One comment pass, then a walkthrough with the owners who will schedule fixes.

What “good” looks like at the end

You leave with a dated document that names endpoints, states what was observed, and separates immediate stabilisers from longer structural work. Your team owns implementation timing.

Book the next step

Browse engagements or go straight to request a review with the endpoints you care about most.